Back Office Support
The engine room, handled.
Order processing, invoicing, reconciliation, records. The work that has to happen accurately every day, or everything else stops.
A short explainer — what this capability covers and how it works.
The hire you are trying to avoid
Why building this in-house is harder than it looks.
Back office work is invisible when it is done well and catastrophic when it is not. It is also the first thing to break when a business grows faster than its processes.
What would it cost you?
Tell us the role you were about to hire and the market you would hire in. We will send you the full cost comparison for your business.
Request a comparison →What you can access
What our experts deliver.
- Order processing and fulfilment coordination
- Invoice generation and dispatch
- Payment reconciliation and follow-up
- Records management and document control
- Inventory and stock record maintenance
- Customer data management
- Reporting and operational dashboards
- Process documentation and improvement
Why the second time is easier
Once your processes are documented on the platform, they stay documented. Team changes do not mean starting again.
Your records, documents and history stay on the platform. Come back for something else months later and the team picks up from what is already there.
How it works
Two ways to use this capability.
Need-based
Pay for the work, not the headcount
Tell your relationship manager what you need. Our experts deliver it. You are billed for that work alone — no retainer, no minimum, no headcount.
Dedicated team
Your team, without your entity
Build a dedicated team of any size. Assign and track work on the platform. We act as Employer of Record, so employment and compliance are handled.
Back Office pairs with Finance & Accounting for reconciliation, and with AI & Automation — repetitive back office tasks are the first and best candidates for automation.
Proof
“Our invoicing was always three weeks behind. It has not been late once since we moved it to Connect.”
Pairs well with
Add another capability whenever you need it.
Finance & Accounting
Bookkeeping, management accounts, VAT, corporate tax, audit preparation and financial reporting.
Explore →HR & Payroll
Payroll processing, employee records, contracts, onboarding, HR policy and compliance.
Explore →Admin Support
Scheduling, documentation, data entry, correspondence, vendor coordination and day-to-day administration.
Explore →Get started
Ready to add Back Office Support to your business?
Tell us what you are trying to get done. We will tell you what it costs and how quickly we can start.